Ministry implements AI & ML tools to get insights into MSME related issues and grievances for their quick and effective resolution; Posted On: 14 OCT 2020 6:38PM by PIB Delhi

AI & ML analytics can be seen at the “AI Corner” at following link on Ministry’s champions portal.

The Ministry of MSME in a major initiative has onboarded latest IT tools of Artificial Intelligence(AI) and Machine Learning (ML) for providing assistance and solutions to the issues of Micro, Small, and Medium Enterprises (MSMEs). Ministry has implemented AI & ML on its robust Single Window System 'Champions' which was launched by the Prime Minister on 1st June, 2020. This multi-modal system has a portal at virtual level and technology equipped physical control rooms at around 69 locations of the country. It has emerged as one of the front runner platforms for the MSMEs in a very short span of time.

Ministry of MSME has taken Covid-19 as a challenge and is converting it into an opportunity with futuristic interventions. In this difficult period, Ministry is not only whole-heartedly supporting the MSMEs and trying to convert this crisis into an opportunity, but is in fact making them break their barriers, make a paradigm shift and become champions.

MSME Ministry further said that it is working aggressively to take the Nation and the MSMEs in the direction of Industry 4.0. They are not only adopting the technologies categorized as part of Industry 4.0 but are also encouraging the MSMEs to adopt the same. They are also helping the MSMEs to manufacture its essential and enabling products like sensors, motors, computer displays and other animation technologies.

In this very sequence, as promised earlier, Ministry has implemented Artificial Intelligence (AI) and Machine Learning (ML) on their Champions portal.

Technology Company Intel is their partner in this journey. Intel have guided the Ministry for last five months in implementing some of the tools of AI & ML which are ready for use from TODAY. Ministry has also said that Intel and its technology partner have implemented the entire domain of AI & ML at their Champions portal totally free of cost.

MSME Minister, Mr. Nitin Gadakari elaborated the work done by the Ministry in this direction during the AI Summit organized by Intel today. He specially thanked Intel and its partner for doing this service to India Pro-Bono. He also said that the entire concept and scope analysis and design has been done inhouse in the Ministry with the help of NIC and under guidance of local team of Intel. He complimented these teams wholeheartedly.

About AI: • AI is the idea of making machines capable of thinking, acting, and learning like humans. • It has an ability to enable machines to Learn, Adapt & Do which “Rule-based (MIS) Automations” cannot.

In this phase, as implemented TODAY: 1. AI has started giving the MSME Ministry social media insights relating to MSMEs for its policy action through Facebook, Twitter, Instagram, Blogs, Forums and online News which were not available to us on holistic basis;

2. Ministry says that till now, for grievance redressal, we were dependent on the complaints and data which comes to and through our CHAMPIONS portal. Now, we are able to know the pulse of the entire MSME Sector even without the stakeholders going to our portal;

3. Ministry officials say that now it will be possible to know the emotions of the people involved with or dependent on the MSME sector in real time; 4. Moreover, AI tools present Data-driven insights that are easy to understand.

They can slice and dice data in many ways which are not available in traditional tools of Information Management Systems (MIS); 5. This allows even our ordinary staff, not just specialists, to easily discover actionable points.

6. The data Analytics can be easily shared as real-time live-data links with the teams at Central (Hub level) and spokes of CHAMPIONS Control Rooms spread all over India, an officer said;

7. Ministry feels that now onwards, the AI is going to do the tedious work of preparing data for analysis; thus, freeing up their human resources to engage in more productive work.

Ministry said that with this spirit and possibility, currently they have started: • Enabling and Optimizing their Champions portal with AI & Analytics technology to derive insights;

• This is helping them in understanding the issues in real-time which includes information intelligence and sentiment analysis based on widely available Social media and Online data.

This input & intervention will enhance our information resources on the one hand and free our human resources on the other, an office said.

Ministry of MSME also said that now the next phase is relatively easier for which the trial is on. The second phase would be directed towards real-time grievance redressal and management. This includes:

• Increasing the performance of control rooms & officers through AI enabled Chat Bots for faster response to the query of portal users;

• Give Real-time, detailed analytics across entire workflow of its single window system and grievance redressal through Champions portal for effective resolution and greater stakeholder satisfaction.

Support Extended to Cover Aplastic Anaemia patients for 200 such patients Dr. Harsh Vardhan recollects “Tears of Gratitude” while documenting Beneficiaries of Prime Minister’s ‘Ayushman Bharat-Pradhan Mantri Jan Aarogya Yojana’ scheme that similarly reduces Financial Burden of Major Health Ailments

Posted On: 14 OCT 2020 5:33PM by PIB Delhi Dr Harsh Vardhan, Union Minister for Health and Family Welfare launched the second phase of “Thalassemia Bal Sewa Yojna” for the underprivileged Thalassemic patients, virtually from Nirman Bhawan today.

Launched in 2017, this scheme is a Coal India CSR funded Hematopoietic Stem Cell Transplantation (HSCT) program that aims to provide a one-time cure opportunity for Haemoglobinopathies like Thalassaemia and Sickle Cell Disease for patients who have a matched family donor. The CSR initiative was targeted to provide financial assistance to a total of 200 patients by providing a package cost not exceeding Rs. 10 lakhs per HSCT.

Dr. Harsh Vardhan congratulated the doctors of SGPGI Lucknow, PGI Chandigarh, AIIMS Delhi, CMC Vellore, Tata Medical centre, Kolkata and Rajeev Gandhi Cancer Institute, Delhi for the successful transplantation of 135 children without charging any physician fee. He stated that “Data on the prevalence of silent carriers for various Haemoglobinopathies show that it is 2.9-4.6% for β-Thalassemia, while it can be as high as 40% for sickle cell anaemia especially among the tribal population. Haemoglobin variants like HBE in eastern India can be as common as 3-50% which calls for more attention to these diseases.” He also acknowledged CMC, Ludhiana and Narayan Hrudayalaya, Bangalore who have agreed to provide this advanced care therapy from 2020.

Expressing gratitude to Coal India and their CSR team for providing such opportunity to the BPL patients suffering from haematological disorders and extending the support for another two years from 2020, Dr. Harsh Vardhan mentioned the issue of high Out-of-Pocket-Expenditure on health services in India, “People go bankrupt selling ancestral land and the last property paying for their treatment. It is precisely that pain that moved Prime Minister Sh. Narendra Modi ji to introduce the Ayushman Bharat-Pradhan Mantri Jan Aarogya Yojana for targeted populace.” “We had met beneficiaries of the scheme while documenting them and they had tears of gratitude for this valuable support in midst of the gloom in their lives,” he added.

Expressing satisfaction that the scheme has been extended to cover Aplastic Anaemia patients for a total of 200 such patients from this year, he said, “Such cases can be prevented by counselling using the Ayushman Bharat –Health & Wellness Centres network. We have made Blood Transfusion facilities available in every district hospital while some districts also offer the facility in health centres at sub-district level.”

Sh. Rajesh Bhushan, Union Health Secretary, Smt. Vandana Gurnani, AS&MD (NHM), Sh. Pramod Agarwal, Chairman and Managing Director, Coal India and other senior officials of the Health Ministry and Coal India were present on the occasion.

From the medical community, Dr. Vikram Mathews, HOD Hematology, CMC Vellore, Dr Soniya Nityanand, HOD Hematology, SGPGI Lucknow, Dr Dinesh Burrani, HOD Hematology, RGCI, Dr Pankaj Malhotra, HOD Hematology, PGI Chandigarh, Dr. Manoranjan Mahapatra, HOD Hematology, AIIMS New Delhi, Dr. Mammen Chandy, HOD Hematology, Tata Medical Centre, Kolkata, Dr Sunil Bhatt, HOD Hematology pediatric, Narayan Hrudayalaya , Bangalore, Dr. Joseph John, HOD Hematology, CMC Ludhiana and many children affected by Thalassemia along with their parents joined the programme virtually.